In the hospitality industry, a receptionist is the face of an organisation. A receptionist is expected to have a pleasant personality and a welcoming demeanour for all guests to feel at ease the moment they enter the hotel or restaurant premises. Hotel front desk jobs, as well as ones at a restaurant, also require you to answer queries over the phone and in person. A receptionist therefore has to be completely in sync with the offerings, availabilities and specialities in case of a hotel. On the restaurant side, outstanding awareness of cuisines, the day’s menu and table bookings are essential. For applicants, administrative mastery coupled with great interpersonal skills can often seal the deal.
Hotel receptionist jobs are well paid and salaries depend on the scale of the hotel. Starters can begin with small set ups and move their way up towards five and seven stars. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Basic knowledge of IT equipment and a good command over spoken language is an absolute must while understanding human nature and different temperaments is an added advantage.
For more information about receptionist vacancies in London, contact The Change Group, hospitality recruitment agency, on 02079236021.