Reservationist, Exclusive 5*Hotel & Spa- Buckinghamshire

We are proud to work alongside with one of the most exclusive and stunning Hotel Mansions the country side has to offer with outstanding leisure and sporting facilities.

Salary £16,500 plus commission structure and benefits

Our client is currently looking for a passionate Hotel and Spa Reservationist who will ensure that the guest receives the highest standard of service & Co-operation in line with AA 5 Red Star Standards

Client and role

* Historically iconic
* Leisure Hotel & Spa
* Reports to Reservation & Revenue Manager
* Award winning facilities & venues

Salary £16,500 plus commission structure and benefits

Essential duties & requirements

* Ensure that you are fully aware of all House tariffs, spa and salon tariffs, facilities & current activities.

* Accurately take & input Hotel Reservations and Spa Retreats, ensuring maximum yield & occupancy in accordance to Company Standards.

* To accurately take & input Spa Treatments, Tennis Lessons, Classes, Creche, Golf bookings and lessons, & Restaurant bookings in accordance to Company Standards.

* Responsible for the accuracy of all administration of bookings & carry out checks on a daily & weekly basis.

* To be fully aware of the Hotel credit policies & to ensure that each booking adheres to this.

* To adhere to Departmental SOP manual and AA Standards, ensuring 5-star service is met from the first point of contact.

Would you like to live and be surrounded by nature and work for one-of-a-kind Hotel Mansion, apply now and be part of a historic journey!

Please feel free to connect with Fiona Formicola at Change to keep in touch!

The Change Group are acting as an Employment Agency in this instance.

Please quote the reference given/job title in the subject line of your email.

Due to the volume of applications we regret that only successful candidates will be contacted.

Please visit our website for full listings of all our current job roles.

Contact: Fiona Formicola
Reference: FF/HSR/2206
Job ID: 22991


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