Reception Manager – Boutique Members Club

Our high end client is a beautiful members club in Knightsbridge, searching for a receptionist to provide first class service to its growing base of members, manage a team of receptionists and ensure a smooth operation day to day.

Responsibilities Include:

* Club Reception management
* Day to day management of all Club Reception staff, ensure training and development is in place
* Ensure the highest standard of meet & greet with all members and guests
* Ensure the member and guest experience is to the highest standard; implementing changes to improve where necessary
* Ensure Club service & standards are 5 star at all times through regular Club walk rounds, on the spot employee coaching and interactions with members
* Planning ahead for all events and Club operations to ensure smooth running at all times
* Manage & submit monthly stationary order.
* Promote the clubs facilities such as spa, gym, and F&B Facilities
* Diary management and bookings

If you’re looking to join a great hospitality company in London as a reception manager and you have the relevant experience, please apply ASAP!

The Change Group is acting as an employment agency in this instance.

Contact: Rachael Fallon
Reference: RF/CBR/3001
Job ID: 14101


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