Head Receptionist – High Volume Restaurant & Bar

Head Receptionist – High Volume Restaurant & Bar

Great opportunity for a Head Receptionist for a high-volume restaurant and bar in Central London

£27,000

Brilliant atmosphere and culture; working with a strong, experienced team.

Key Skills and Experience

* Personality!
* Ability to deliver excellent customer service in busy environment
* Articulate and excellent spoken English
* Team player
* Two years’ experience in a similar post
* Two years’ experience in a reputable Food and Beverage establishment

Duties and Responsibilities

* To ensure that the telephones, bookings and computer systems are correctly operated.
* To ensure the daily supervision of all team members ensuring all opening and closing duties are carried out.
* To deal with customer requests, issues and complaints.
* To assist and share booking information with security and floor staff; communicate and update booking information and policies with reservations team.
* To cement strong relationships customers, clients and representatives.
* To ensure thorough product knowledge training for all subordinates and team members so they confidently merchandise all food and beverage products.
* To implement and follow the plan of promotions, events and entertainment.
* To ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with Company’s policies and procedures.
* To establish rotas, to ensure/monitor staffing levels are in line with revenue, and appropriately control labour costs.

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Change Hospitality are acting as an Employment Agency in this instance.

Please quote the reference given / job title in the subject line of your email. Due to the volume of applications we regret that only successful candidates will be contacted.

Head Receptionist – High Volume Restaurant & Bar

Contact: Keri Annandale
Reference: RECEPTION/KA
Job ID: 27884


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