Restaurants

“Having recently been appointed as Interim Group HR Manager for The Fat Duck Group, I contacted The Change Group to help me with recruiting a senior position into the business. The Change Group quickly understood what we were looking for, worked enthusiastically to identify good candidates and soon found the perfect person for the role. Throughout the process The Change Group were professional, effective and kept me informed of their progress. I continue to work with The Change Group as one of my recruiters of choice”.
“I have been working with The Change Group for years, and amongst other things they have seen me through successfully staffing my restaurant Tom’s Kitchen. Change always provides me with quality chefs and front of house candidates for both my restaurants and haven’t let me down”!
 
“I have worked with The Change Group since 2014 and during that time we have recruited both permanent and temporary chefs from Demi Chef de Partie through to Sous Chef level.I have found the team at Change to be very friendly, always trying their best to find the right candidates whether it’s for a permanent or temporary position. Change are very up to date with what is happening in the hospitality industry and have a great understanding of the current demand for chefs. They are flexible in helping us out and meeting our needs even when given short notice. Over the years, we have built a good relationship with Change and they play an important part in helping us staff The Thomas Cubitt and other Cubitt House sites”.
“We started collaborating with The Change Group in February 2017. As always we had to decide whether we should or shouldn’t use an agency to recruit our staff but The Change Group offer reasonable rates so we decided to go ahead. Our designated account manager has been spot on with her service. I have full trust in her understanding of the industry and of what Iberica need and this is really key for us, as so often with recruiters they lack the understanding of what the roles really require in terms of candidates background and experience.I would definitely recommend The Change Group because of their understanding of the industry and the bespoke recruitment service they offer. We have filled a very difficult Sous Chef role within days thanks to their service”.
“Restaurant Story has worked with The Change Group since we first opened our doors. During this time The Change Group has helped us place our Head Sommelier and Restaurant Manager within Front of House, as well as, a number of skilled chefs for our Back of House team. As our business is now growing and diversifying, we are pleased to have Change come along with us on this journey, as they help us recruit for additional employees for our new projects. It is always helpful having a recruitment partner you can rely on to find you the right staff because they know your business and understand your company ethos.There are a number of elements that make The Change Group’s service stand out from that of other recruitment agencies, the first being their thorough work ethic and processes. Many members of the team at Change have taken the time to dine in our restaurant, giving them a better idea of what we are about and what we are looking for when hiring new staff. They also recently sent out a press release for us detailing the placement of our Head Sommelier which we received a significant amount of media coverage from including follow up articles. This is an added benefit I have never experienced from a recruitment agency before and I feel it really showcases their desire to partner with their clients and form long lasting relationships. I would highly recommend The Change Group to anyone looking to recruit within the hospitality or luxury sectors and look forward to working with them in the future”.
 
“Since I have been with Graysons restaurants, I have been lucky enough to work with any recruitment agency of my choice. I selected the Change Group as I felt they would best meet my requirements at the British Library.Since we started working together in 2016, The Change Group has been exceptional in providing me with extremely talented hardworking chefs, from sandwich makers to Head chefs. With all agencies, you are always promised a quick response, trained chefs and hard workers that have been reference and skills checked beforehand but often this isn’t the case. However, Change has kept their promise from the beginning and has not disappointed. The commitment, understanding and attention to detail that our Account Manager has ensured Graysons has been given for the British Library, will keep me a customer for many years to come and I would certainly recommend their services to others”.
 

Hotels

“I have worked very closely with The Change Group on permanent chef recruitment for both our properties since March 2015. Since our initial meeting last year, we have been able to place approximately 6 candidates in our kitchen through The Change Group. What sets their approach apart from other recruiters is that they provide factual information about candidates and do not try to oversell candidates. This has led us to fully understand who the candidate is prior to meeting them and also helps to manage our expectations in this way.The Change Group team has fully grasped what type of company and employer we are and really understands our culture at the hotel. They manage to send candidates with the right pedigree to positively compliment our team. Change have managed to send high calibre chefs in tough times in London which has enabled us to get our kitchen back into shape. Without them assisting us with our permanent chef recruitment, we would have struggled massively over the summer period and we are very grateful for all their hard work”.

Events

“I have worked with The Change Group since February 2017 and during that time they have recruited both Pastry Chefs and temporary Chefs for Rocket Food. The quality of chefs provided have been the best temps I have worked with as they have all been polite and very friendly. There have been instances where we have been let down at the last minute and Change always try their best to fill our vacancies. It is for this reason that I would highly recommend The Change Group; they work with chefs who cook to a very high standard and understand what we as a company are looking to achieve”.
“I have personally worked with The Change Group for nine years and have used them for Zafferano’s recruitment since 2015. Due to the nature of our business, we mainly use Change to hire temporary chefs however we have on occasion hired permanent chefs too. I would highly recommend Change to other hospitality businesses as their team is able to support us in many different areas, after all, a chef is not just a chef, we often require specific industry experience or skillsets”.

Luxury Support

“I am delighted to confirm that we have worked with the Change Group since 2006 for Accountancy and Administration staff and have always found them to be both competent and professional in their dealings. They always listen carefully to the brief and ensure that the candidates they put forward are suitable for the positions, something that doesn’t always happen with other companies. Their team’s responsiveness in providing us with flexible solutions with quick turnaround times has helped consolidate a successful working relationship. They are a pleasure to work with and we will continue to do so for the foreseeable future”.
“I have worked with Craig and the Change Group for the last three and a half years in the capacity of a talent supplier as well as placing me in my current role.  What makes Craig and the Change Group stand out from most other recruitment firms is their knack for understanding the culture of a company while building a strong relationship.  This process starts long before getting into the specifics of the role and allows Change to find the best candidate for the company and culture rather than just matching a job description.  This fidelity and transparency is something that is not common in the recruiting industry and is what makes Craig and his team stand out from other recruiters.  I would unequivocally recommend Craig and the Change Group for any level of role in any industry”.

Front of House

“Fuller’s have worked with The Change Group since 2011 and over the years we have developed a fantastic working relationship and recruitment partnership. We selected Change as our preferred recruitment supplier because you really can’t find a more enthusiastic and contentious recruitment company. We value their rigorous screening process and the time and effort they put into getting to know all our individual pub sites and staff. The Change Group place a lot of importance on understanding the skills requirements for every role they recruit for us, whether this be for a temporary Chef de Partie or a permanent Head Chef, which is why we can trust them to handle our recruitment. Change make the time to meet all our key stakeholders and build relationships with them so that they can better understand how our business runs, how it has changed and how it will change in the future. We feel this gives them a great insight into our business and helps them to better service our recruitment needs. We have been very impressed by the level of service we have received from The Change Group as they offer an unrivalled network of chef candidates who are often passive candidates and wouldn’t be available to us otherwise.

I would highly recommend Change to any business that is looking for quality chefs at reasonable rates with the added benefit of a personalised service. Our partnership is very much based on trust which we have developed over the years and I look forward to working with them for many years to come”.

Candidates

“One of the best agencies I have worked with in London. Incredibly professional yet completely understanding on a personal level. Great for finding temporary work and permanent positions. Within a day of signing up, my consultant managed to put me in a fantastic temporary position, cannot thank her enough for all her help whilst working with The Change Group; she has made my process in finding a job very simple and quick”!
“I really enjoyed my experience at Change. My consultant was very professional and contacted me often to offer me temporary work. What I most appreciated is the diversity of the assignments I received, I worked in a Bank and also in a Restaurant. I would strongly recommend this agency as everyone is very reactive and you feel more considered than in other agencies specialising in hospitality”.
“This was the second time I worked with Change to find a new job. My consultant helped me through, what otherwise would have been a gruelling process and knew exactly what I wanted from not just my CV but from interacting with me and considering me as a person. My consultant found me the perfect job in no time, but unfortunately the company delayed its opening by two months and it was too long for me to wait for them to make all the decisions. However, my consultant had an amazing backup job that I have now accepted and couldn’t be happier! My consultant was always available to answer any questions via phone or email and made sure that someone was always there to support me if she was away. I would like to thank Change for their professionalism and support throughout, for being warm and welcoming and for listening to my needs during the recruitment process. It was not daunting, but was very thorough, which made it quicker to find the perfect job”.